Request free SHEIN items from your phone and keep them once your review is posted.
OFFICIAL SHEIN FREE TRIAL PAGE ↗Picture a parcel from SHEIN arriving at your door in Joburg, Cape Town or Durban, with nothing to pay at checkout. That is the idea behind SHEIN’s Free Trial: you request products, SHEIN’s system picks who receives them, and the people chosen share an honest opinion afterwards.
Below you will find how South African shoppers take part, from setting up the account to collecting points.
Does SHEIN Deliver to South Africa?
Yes. South Africa has its own SHEIN store, reached through the app or za.shein.com, and orders are delivered to addresses throughout the country: Gauteng, the Western Cape, KwaZulu-Natal and beyond.
Save your home or work address in the app first. When you place an order, checkout shows the delivery options available for your suburb.
Who Can Join
- A SHEIN account on the South African store that you sign in to
- An address in South Africa saved in your address book
- Just one profile per person; SHEIN removes extra accounts created for trials
- Your measurements filled in, so choosing sizes takes seconds
How to Apply, Step by Step
Three Chances Every Week
South African accounts get three requests a week, the same as every SHEIN store. They reset each week and cannot be carried forward, so many regular participants send all three on Monday or Tuesday and then simply check back for results.
Check Your Address Carefully
Think of the Free Trial order as final once it is created: neither the size nor the address can be edited afterwards. Couriers in South Africa route parcels by suburb, so the suburb field matters as much as the street.
- Street number and name, suburb and city
- Province and your four-digit postal code
- Unit number and complex or estate name, if you have one
- A cellphone number you pick up, since drivers often call ahead
Writing Your Review
Your report is due within 10 days of the parcel arriving. Open your orders, find the Free Trial item and use the button to post your report.
Write the way you would talk to a friend who is about to buy the same thing: does it run small, is the fabric thin or thick, does the colour match the photos, would you wear it again?
A useful structure is three short paragraphs: first your height and the size you chose, then what the fabric and finish are like, and finally one thing you liked and one you would change.
Photos That Pass
- Use window lightLate-afternoon light is softer than a ceiling globe.
- Show the whole outfitA plain door or wall behind you keeps it clean.
- Add two close-upsStitching, print, zip or texture.
- Keep the real colourLeave out strong filters.
- Check the file sizeSHEIN mentions 500 × 680 pixels as the minimum.
Points You Can Earn
Each review that follows SHEIN’s community and length rules adds 20 points to your account. Reviews that SHEIN marks as Quality Reviews receive a 100-point bonus. Points are applied as a discount at checkout on later orders.
Points sit in your account until you check out, where you can choose to apply them to the order. Many regular reviewers save them for a bigger purchase rather than spending a few at a time.
Tips to Get Selected
- Fill in bust, waist, hip and inseam measurements once
- Post photo reviews of your own purchases
- Request a mix of popular and less obvious pieces
- Look at the Free Trial Center early in the week, when new items appear
- Keep your notifications on so you see results quickly
Common Questions
Is there anything to pay for the parcel?
No. SHEIN ships approved Free Trial items without charging for delivery.
Do I keep the item?
Yes. After your report is posted and accepted, the product stays with you.
Can I apply on the website instead of the app?
Yes. Requests and reviews follow your login on either one.
Can I change the size after I am picked?
No. Size and address are fixed when the order is created.
Who do I contact if the order is late?
SHEIN Customer Service, reachable from your account.
Will every request be approved?
No. SHEIN chooses among many requests each week; steady participation and good reviews help over time.
How long until I see the result?
Processing takes about a week; check your Free Trial area for the status.
Start Now
The next page has the complete rules and links to SHEIN’s own help article. After reading it, open the Free Trial Center and send this week’s three requests.
→OFFICIAL SHEIN FREE TRIAL PAGE ↗